Returns and Exchanges
Returns and Exchanges
We want you to be completely satisfied with your purchase. Please read our returns and exchanges policy carefully to ensure a smooth process.
Returns
- Items must be returned within 30 days of purchase.
- All returned items must be unworn, unwashed, and in their original condition with tags attached.
- Due to hygiene reasons, certain items like panties and bodysuits are non-returnable.
Exchange Policy
- We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired size or product.
Steps for Returns
- Contact our customer service team to initiate the return process.
- Once your return is approved, you will receive detailed instructions on how to send the item(s) back.
- After we receive and inspect the returned items, your refund will be processed to the original payment method within 7-10 business days.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact our customer service team within 7 days of delivery. We will arrange a replacement or issue a refund.
Shipping Costs
- Customers are responsible for return shipping costs.
- Original shipping fees are non-refundable.
For additional assistance, please reach out to us at customer service email
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